Caribou Coffee Crew Member / Customer Service in Colorado Springs, Colorado
Position Mission: Responsible for providing superior guest services in awelcoming and friendly atmosphere. This position is responsible for greetingguests, taking guest orders and payment, preparing and delivering highquality ENRGI products in a timely manner, and creating a positive energeticatmosphere for the guest. Responsibilities Include:Core Competencies: Problem solving Managing the guest experience Maintaining the look and feel of a well-run store Driving for results Managing multiple priorities Being resilient under pressureEssential Functions/Activities: Guest Service/Shift work Welcomes guests into the store Takes guest orders and payment using the Point Of Sale (POS) system Prepares beverages and serves food products according to ENRGI's policiesand procedures Develops personal ongoing relationships with customers Floats between barista, sandwich maker, and guest service or whereverhelp is needed Manages cash drawer and follows all cash handling policies andproceduresStore Upkeep/Cleaning: Ensures floors are clean and free of debris Stocks and organizes the store as needed Ensures dining area is clean, free of debris and well maintained Cleans and stocks restrooms Prepares product for later shifts Stocks all food, beverage, and paper items for rest of day and nextshiftFunctional Skills: Knowledge of basic store operations Ability to assist in training of new Team Members in store roles preferred Ability to motivate other Team Members preferred Required Experience: Restaurant, retail or guest service experience preferred May be required to work early mornings, evenings, some holidays and/orweekends. Physical Demands: The physical demands for this position are sits, stands, bends,lifts, and moves intermittently during working hours. These physicalrequirements may be accomplished with or without reasonable accommodations.The duties of this position may change from time to time. Einstein NoahRestaurant Group Inc (ENRGI) reserves the right to add or delete dutiesand responsibilities at the discretion of ENRGI or its managers. This jobdescription is intended to describe the general level of work being performed.It is not intended to be all-inclusive.Caribou Coffee and Einstein Noah Restaurant Group, Inc. is proud to be anEqual Opportunity Employer of Minorities, Women, Protected Veterans, andIndividuals with Disabilities and does not discriminate based on gender,identity or sexual orientation.Caribou Coffee Company is proud to be an Equal Opportunity Employer ofMinorities, Women, Protected Veterans, and individuals with Disabilitiesand does not discriminate based on gender identity or sexual orientation.