Booz Allen Hamilton INC. IT Event Management Specialist in Colorado Springs, Colorado
Job Description Job Number: R0017765Booz Allen Hamilton has been at the forefront of strategy and technology formore than 100 years. Today, the firm provides management and technologyconsulting and engineering services to leading Fortune 500 corporations,governments, and not-for-profits across the globe. Booz Allen partners withpublic and private sector clients to solve their most difficult challengesthrough a combination of consulting, analytics, mission operations,technology, systems delivery, cybersecurity, engineering and innovationexpertiIT Event Management SpecialistKey Role:Monitor legacy IT mission systems to perform preventive and corrective servicemaintenance of systems to prevent operational impacts. Ensure all events aremanaged effectively through the Event Management Process lifecycle and aredocumented. Identify both system and manually generated triggers for executionof event process or maintenance activity. Deliver event management reportsummarizing metrics for the different types of events and systems criticalitytypes. Perform trend analysis of event data to proactively identify potentialimprovements in the way that events are generated and handled. Manage andprioritize workload efficiently, ensuring any concerns regarding deliveryare escalated promptly.Basic Qualifications:-3+ years of experience with systems maintenance and event management-Experience with databases, including SQL, Oracle, and Amazon-Experience with Tier 2 troubleshooting IT systems-TS/SCI clearance with a polygraph-AA or AS degree or 5+ years of experience with event management-CompTIA Security+ certification per DoD 8570 IA ComplianceAdditional Qualifications:-Ability maintain guidance on incident events within the Knowledge Managementdatabase-Possession of excellent oral and written communication skills-BA or BS degree preferredClearance:Applicants selected will be subject to a security investigation and may needto meet eligibility requirements for access to classified information;TS/SCI clearance with polygraph is required.Integrating a full range of consulting capabilities, Booz Allen is the onefirm that helps clients solve their toughest problems by their side to helpthem achieve their missions. Booz Allen is committed to delivering resultsthat endure.We are proud of our diverse environment. EOE,M/F/Disability/Vet.